Read from our happy clients what they have to say about Wright Pools & Spas.
"I got in touch with Wright Pools and Spas when my spa purchase with another company fell though after four months as they weren't willing to deliver it up our stairs. Brent was around within 24 hours and gave me complete confidence that while challenging, they could make it work. I chose the MyOasis as the configuration was perfect for us and I really liked that I was able to customise the colour and add a water spout feature to it. When it came to delivery the guys had it up close to 90 steps in no time. The spa itself is perfect and I have already made use of the great after sale service to get my water tested and balanced. Thanks to Brent and the team at Wright Pools and Spas for doing what other companies couldn't and making the end-to-end process so seamless."
"Please pass our thanks on to Stu. Our pool is looking the best it has in years and we’re not having to do hardly anything, new filter and chemicals have worked a treat!"
Thank you for the prompt service
" Your company provided my wife Jo and I excellent follow-up service since we bought our spa pool. My wife has passed but I will always remember with gratitude the great advice and service over the years. I will continue to recommend your company to friends and others thinking about buying a spa pool. Thank you for the prompt service."
Thanks for the amazing work
"I have no hesitation in recommending Hayden and the team based on our experience working with Hayden. The support offered has been huge, nothing is too much trouble and I have been really impressed with the after-sales support we have received. The team respond quickly and are patient and helpful as well as generous with their time and advice."
The best pool we have ever had!
"We have now had our Chelsee for 2 years; the best pool we have ever had! It's our fourth pool purchased from Wright's- the 3 previous models being Hot Spring. We have found significant advantages in owning a Sundance Pool. Firstly the reliability far exceeds that of our first pools. In the two years of operation nothing has gone wrong, whereas with the other brand, there seemed to be an endless round of pumps, heaters etc regularly failing. The weekly maintenance on the Chelsee is a dream- one filter unit to clean and its all done in 5 minutes. Our pool was expertly installed by the wonderful Ed- we are so pleased to hear that he is back in full swing at Wright's again and we cannot thank him enough for setting us up and getting us going. Nearly every night we sit in our sensational Chelsee above the ocean in Seatoun- thank you Wright's for making it all such a wonderful experience!"
We absolutely love our pool
"Hey Brent happy new year!! Just wanted to show you what life is like on a regular day for us... We absolutely love our pool and it is more than we could ever have hoped for!! When are you guys coming back for a swim?? Thank you so much."
Watching a tararua sunrise in our Sapphire Spa
"We have had our Sapphire Spa installed for 2 days now and I just wanted to let you know how much we love it. Sitting in it this morning watching the sunrise was fantastic – It makes us feel like we are constantly on holiday. I also wanted to thank you for making this purchase so easy - from you all staying late whilst we were making our choice to the install. We have recommended you guys to lots of friends and family."
I Knew what I was looking for
"I first saw the Sundance Optima and liked what I saw so much, that I promptly stripped off to my undies and jumped in. I knew what I was looking for and when I experienced all the strong jets directed all over my body I was sold. We've had three coaches over 65 years old and believe me, we need the best. That is exactly what we have with our Optima. Anyone else that's got in the pool would heartily agree with what we have discovered. You champion you!"
Pool back to 100%
"Thanks for the service yesterday. Toa did a fabulous job. Pool back to 100% on all levels. Please say thanks to him from us. We’ve recommended you to the new owners of course."
Loving it in Martinborough
"We first dealt with Wright Pools & Spas in 1998, when we purchased our first spa pool in Lower Hutt. The post-sale relationship has always been great, with the friendly and efficient lab service to keep the chemicals in the right balance and also help with relocation of the spa to a new home. When we decided to build in Wairarapa, it was fantastic to have them here to deal with too. Our plans included a lap pool, and Grant took the time to talk through the pros and cons of various options so that we’ve ended up with a pool that complements the home perfectly. Brent and his team were fantastic during the build stage, the pool workings fitted in with the house build logistics as a whole and never held other work up. Again, the post-sale service has been outstanding, ensuring that we master the operation and maintenance of our pool, and spa. These are integral aspects of our lifestyle now and the pool is a feature of our home that we are especially proud of. We have no hesitation in commending Wright Pools & Spas."
Happy campers in greytown
"My wife and I had been looking around for a spa pool for some time and having previously owned one, which unfortunately did not live up to expectations, we were therefore extra cautious in our approach to ensure a repeat situation did not occur. After considerable market research and deliberation we settled on a model in your Sundance range. We must say now having had the spa for a little over 12 months we have been extremely pleased with our purchase and from, in particular, Wright Pools & Spas. The spa has more than lived up to our expectation of build excellence and quality with features, we feel, are superior to other spas on offer in the market. Also of particular importance to note - from when we first walked into your Lower Hutt store to look at spas, to the purchase, delivery and install your, company has consistently excelled in its ethos of customer service for both advice and ongoing support. Thank you and well done."
The service at wright spa pool has been excellent
"I've been meaning to send you an email for ages. Just a quick note to say how fabulous the Montclair spa pool is! I find the full-on jet action really helps with my stiff neck and back. We use it every night without fail and have had many friends over for a spa and champagne. The service at Wright Spa Pool has been excellent too. Ed came over to our house a few times to adjust the filtration/circulation settings and quickly fixed an internal pipe that was leaking. Right, I'm off now for more spa therapy and a beer! All the best."
Thank you for a superb Compass Pool
"To Brent and the team at Pools & Spas, We would like to thank you for a superb Compass Pool. You were the very best a team could be with a smooth and efficient service. Having a pool installed is no small undertaking but you made the whole process from initial ideas to completion a complete joy for all concerned. We would recommend you wholeheartedly to anyone thinking of installing a pool no matter how big or small. Many thanks again."
We are delighted with the follow on service we have received
"We recently purchased a Sundance 880 series spa pool from Wright Pools & Spas in Lower Hutt. The whole process was seamless and hassle free. The pool arrived within the given time frame and was delivered and installed the next day, ready for us to enjoy! We are delighted with the follow on service we have received from the friendly knowledgeable team at Wright. I would not hesitate to purchase from Wright again and would definitely recommend them to friends and family. We absolutely love our spa and have had endless hours of fun and relaxation!"
Using our services for over 10 years
"I have been using Wright Pools & Spas for over 10 years. From a Spa Pool purchase to guidance on the installation and maintenance of our pool they have been extremely professional and very helpful. Brendan and his team go the extra mile at all times for their customers and I have no hesitation in recommending their services."
We love our new pool!
"We were thrilled with Pools & Spas Wellingtons service! Due to the difficult tight site issues and the soft sand we really didn't see how they could finish the project in our time line - but we were wrong!! They came through with flying colours and were a delight to work with! Their humour and excellent communication skills helped make the whole build so enjoyable and we love our new pool - wish we'd put one in years ago!! "
I have spent many happy hours in it
“I wanted to let you know how happy I am with my new spa pool. I have spent many many happy hours in it. Given the very difficult access at my home the installation was a breeze and your follow up service has been second to none. Thank you again"
They gave us all the info we required
"WOW!! Great Customer service from the get go! The staff were helpful and answered all our questions honestly. They gave us all the info we required and made sure that we understood every part of becoming a new spa pool owner, so we could make a well informed decision based on facts, not what we have read on the internet. Because of this we purchased the right spa for us and we couldn't be happier. There friendliness and great after sales service has continued to be fantastic. "
We are glad we took their advice on the type of pool to install
"Pools & Spas recently installed and supplied a pool to our Greytown home. We were very satisfied with the product and we are glad we took their advice on the type of pool to install. Their workmanship on the day of install was second to none and it’s very obvious these guys have done a few installs and know their stuff. I believe their company prides itself on top quality products and quality installation. Soon after install we had a pump issue which was rectified immediately. I wouldn’t hesitate recommending the company and services to anyone in the market for a pool. It’s a reasonably large investment, but done properly will last for many years to come. "
Reliable, friendly & knowledgable in Kapiti
"We have supported Wright Pools & Spas – Kapiti with all our pool chemicals and supplies business for several years now. Since the Kapiti branch opened in fact. To keep our large fresh water pool in pristine swimming condition year round, we rely on high quality chemicals, as well as regular water testing, and the reliable, friendly, knowledgeable, and always available support that Brendan provides. The product is important but the service makes the difference. We are and remain very satisfied customers of Wright Pools & Spas – Kapiti. Thanks guys."
Service & advice of a high standard
"We have been dealing with Wright Pools and Spas - Wairarapa for over 4 years and found their service and advice to be of a high standard. We have a large pool (60,000 litres) that is filled with water from a farm dam and to maintain the water quality is no mean feat .They have helped no end in supplying and advising on the right chemical regime which has made our job of keeping the pool looking good for guests a lot easier."
The entire process was seamless and straight forward
"My wife and I have been thrilled with our purchase of a Sundance Spa Pool from Brendan and the team at Wright Pools & Spas in Paraparaumu. We just love the spa and there hasn't been a day yet when we haven't had a soak in it - either after a hard mountain bike ride, or relaxing after a tough day at work, even warming the winter bones on a cold evening! We initially weren't sure about committing to an investment such as a spa pool, but from the first moment we spoke to Brendan in the store, it was clear from the product knowledge we were in very safe hands. The service has been fantastic, visiting and assessing our site for delivery, explaining what is required and referring us to an electrician - the entire process was seamless and straight forward. The team on the day of delivery were outstanding - the weather was atrocious! After sales care is also something we have been delighted with, ongoing tests of the water and reminders when something is required for the pool maintenance. We would have no hesitation in referring anyone to Wright Pools & Spas"
The spa has lived up to expectations and I am very happy with it
"I purchased a Denali spa pool from Wright Pools and Spas - Kapiti. I was impressed with the Sales staff, who provided excellent information on this spa, prior to making the decision to purchase it. The spa has lived up to expectations and I am very happy with it. The after sales service provided by Wright Pools & Spas - Kapiti has also been of a high standard. Tom has always offered great advice which has helped me greatly in dealing with the routine maintenance of this spa. All in all, your company is very professionally run and I'm happy to recommend you to any prospective buyers."
Well constructed with good design features
"I have known Tom Anthony in his capacity as introducing us to the range of Spa Pools, at Wright Pools & Spas - Kapiti. I found him to be an attentive and informative show room adviser, with a quiet, warm and respectful manner, capable of answering questions clearly, or quickly seeking answers from others. He won confidence and trust through his open and thoughtful approach, being also skillful in allowing my husband and I 'quiet time' in the showroom to discuss various options with each other. We purchased a 2012 Sundance Spa 680 Peyton from Tom at Wright Pools & Spas - Kapiti, and have been delighted with the great enjoyment and relaxation in this Spa. It is well constructed with good design features such as the hand holds for pulling oneself up from the in-pool 'lounger', and a generous well in the center of the spa. It compared very favourably in features, design, colourways and value to competitor Spa Pool outlets, which we had just visited prior to visiting Wright Pools & Spas - Kapiti. Tom's gentle manner was refreshingly impressive, especially, 'no hard sell', being effective. I found his phone manner to be clear and he was always very quick to respond. This is the 3rd Spa Pool I have bought overtime in various homes and the design and attention to detail of the Peyton Sundance Spa earns it top ranking for me. Tom's back up team of movers and installers were also effective, good natured and hardworking. They spoke highly of Tom. I was especially moved by the loyalty of one of his staff, although quite unwell, still came up to our Waikanae Beach property, to lend a hand to the other boys installing the spa pool. Hand-over and backup service have been professional, thorough and quickly and clearly communicated. I wish Tom and Wright Pools & Spas - Kapiti continuing success in the future."
The whole experience was great
"Brent and his team at Wright Pool & Spas have been fantastic in the purchase of my Peyton spa. This is something that I have wanted to do for a number years so I went through a process of looking at all the different products available in the market. Brent talked me through the options and what would be the best to fit my needs and budget. From the sales process through to the delivery by Ed, the whole experience was great. If you are looking to buy a Spa I can highly recommend talking to Brent and crew at Wright Pool & Spas."
Friendly & helpful in the Wairarapa
"From the initial purchase of our spa pool, and then ongoing support and sales, we have found the team at Wright Pools & Spas - Wairarapa to be very friendly and helpful. We would certainly recommend them."
Friendly professional advice with good value service
"Wright Pools & Spa Wairarapa offer a friendly, professional and good value service. Their technical support is excellent and my pool is well maintained with their knowledge and understanding."
Proud Sundance Edison owners
"We decided we needed a new Spa and after looking at all that is on offer we selected the Sundance Edison from Wright Pools & Spas. The build quality of the Sundance pools is outstanding which gives great confidence with the ownership. The staff at Wright Pools & Spa are fantastic, knowledgeable, friendly and professional. The purchase, delivery and set up was seamless and with no hassles whatsoever. It arrived to the minute they said it would and was installed very quickly. We would like to make special mention of Ed the install master who did a great job and gave a fantastic introduction and run down on the pool. Ed and Brent certainly know their stuff. We have no hesitation in recommending the Sundance Pools from Wright Pools & Spas."